Privacy Policy

Summary: We only collect information you provide voluntarily (e.g., contact form submissions). We do not sell your data to third parties. We use industry-standard security measures to protect your information.

01 Information We Collect

Information You Provide Directly

When you contact us through our website, request a consultation, or engage with our services, we may collect:

Full name and contact details (email address, phone number)
Company name and approximate size
Service requirements and project details you share with us
Any other information you choose to include in your message

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

IP address and approximate geographic location
Browser type and version, operating system
Pages visited, time spent on pages, and referring URL
Device type (desktop, mobile, tablet)

This data is collected via server logs and analytics tools (Google Analytics) to help us understand how visitors use our site and improve our content.

02 How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Lawful Basis	Data Used
Responding to consultation enquiries	Legitimate interest / Contract	Name, email, message
Providing contracted services	Contract performance	All provided information
Sending service-related communications	Legitimate interest	Email, name
Improving our website and services	Legitimate interest	Anonymous analytics data
Legal and compliance obligations	Legal obligation	As required by law

We do not use your personal information for automated decision-making or profiling.

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers: Trusted third-party service providers who assist us in operating our website (e.g., hosting providers, email service providers). These parties are contractually bound to keep your data confidential.
Legal Requirements: When required by law, court order, or government authority (e.g., under the Information Technology Act, 2000 or applicable Indian law).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy protections.
With Your Consent: For any other purpose with your explicit prior consent.

04 Cookies & Tracking

Our website uses cookies and similar tracking technologies. For full details, please see our Cookie Policy.

In summary, we use:

Essential cookies: Required for basic website functionality (theme preference, session management)
Analytics cookies: Google Analytics to understand how visitors use our site (anonymised)
Preference cookies: To remember your settings (e.g., light/dark mode)

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our website.

05 Data Security

As a cybersecurity company, we take data protection seriously. We implement appropriate technical and organisational measures to protect your personal information, including:

SSL/TLS encryption for all data transmitted to and from our website
Encrypted email communication using SMTPS
Access controls limiting who can view your data
Regular security reviews of our systems and processes
Secure server infrastructure hosted on Hostinger with automatic backups

While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data, but we commit to notifying you promptly in the event of a data breach that affects your personal information.

06 Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy:

Contact enquiries: 2 years from the date of last correspondence, unless a business relationship develops
Client data: For the duration of our engagement plus 5 years (for legal and audit purposes)
Analytics data: 26 months (Google Analytics default)
Website logs: 90 days

After the retention period expires, we securely delete or anonymise your data.

07 Your Rights

Under applicable Indian privacy law and global best practices, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal information we hold about you
Right to Rectification: Ask us to correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
Right to Restriction: Ask us to restrict processing of your data in certain circumstances
Right to Portability: Receive your data in a machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at contact@infolocklabs.com. We will respond within 30 days.

08 Third-Party Links

Our website may contain links to third-party websites, plugins, and applications (e.g., Microsoft, Google, LinkedIn). Clicking on these links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

We encourage you to read the privacy policy of every website you visit.

09 Children's Privacy

Our website and services are not directed at or intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on this page with a revised "Last updated" date
Sending an email notification to clients where appropriate

We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Email: contact@infolocklabs.com
Phone: +91-9053406405
WhatsApp: +91-9050971462
Business Hours: Monday–Saturday, 9 AM – 6 PM IST

We are committed to resolving any privacy concerns promptly and fairly.

Questions about your data?

Our team is happy to address any privacy concerns or data requests.